Agenda

09:00 — 09:15 – Registration & Welcome Coffee

09:15 – 11:00 Part 1

In the chair:

  • Richard NATHSCHLAEGER, Managing Director, AUDATEX, Austria
  • Daniela GHETU, Editorial Director, XPRIMM Publications

Keynote Speaker

Peter BRAUMULLER, Managing Director, FMA – Financial Market Authority, Austria – Download

Motor insurance digitalization in the CEE – whereto?

  • Digitalization – the bridge to the next generations of customers
  • Reducing costs and saving time – efficient use of technology
  • Using technology to establish a long-term partnership with customers

Speakers:

  • Michael THEILMEIER, Vicepresident, GEN Re, Germany – Download
  • Sebastian RISSE, Head Operational Excellence P&C Business, SWISS Re – Download
  • Christof KLEINHENZ, Senior Manager, Head of Strategy Transformation Consulting, NTT DATA, Germany – Download

11.00 – 11.30 Coffee break

11.30 – 13.00 Part 2

In the chair:

  • Michael THEILMEIER, Vicepresident, GEN Re, Germany
  • Daniela GHETU, Editorial Director, XPRIMM Publications

How to deal with increasing claims ratios?

  • Modern technologies in support to a better costs control
  • Fighting fraud – an ongoing challenge

Speakers:

  • Ruud Van GERWEN, Product & Partner Marketer, FRISS – Download
  • Veselin IVANOV ATANASOV, President, NBIFI – National Bureau of Insurance Fraud Investigation, Bulgaria – Download
  • Paul IVAN, Executive Director, RECREX – Download

Interactive Panel: “Innovation & Technology – how deep is the impact?”

  • Ruud Van GERWEN, Product & Partner Marketer, FRISS
  • Kiril BOSHOV, CEO, EUROHOLD, Bulgaria
  • Paul SWOBODA, Member of the Board, UNSAR
  • Veselin IVANOV ATANASOV, President, NBIFI – National Bureau of Insurance Fraud Investigation, Bulgaria
  • Paul IVAN, Executive Director, RECREX

13.00 – 14.00 Networking lunch

14.00 – 16.00 Part 3

In the chair:

  • Michael THEILMEIER, Vicepresident, GEN Re, Germany
  • Daniela GHETU, Editorial Director, XPRIMM Publications

Pricing, sales and after sales servicing in the CEE motor insurance market

  • Profitability – the top issue
  • Pricing – a matter of discontent?
  • Dealing with the ageing car fleets – how should insurers adapt?

Keynote Speakers:

  • Franz FUCHS, Member of the Managing Board, VIENNA Insurance Group, Austria- Download

Speakers:

  • Klime POPOSKI, President, Insurance Supervision Agency, Macedonia – Download
  • Florin GOLOVATIC, Director Insurance Supervisory Authority (ASF), Romania – Download
  • Madalin ROSU, President, BAAR – Romanian Motor Insurers Bureau & Managing Board Member – OMNIASIG VIG

Interactive poll: “The innovation challenge”

Interactive Panel: “Key challenges in motor insurance: what’s next?”

  • Franz FUCHS, Member of the Managing Board, VIENNA Insurance Group, Austria
  • Klime POPOSKI, President, Insurance Supervision Agency, Macedonia
  • Florin GOLOVATIC, Director Insurance Supervisory Authority (ASF), Romania
  • Madalin ROSU, President, BAAR – Romanian Motor Insurers Bureau & Managing Board Member – OMNIASIG VIG