Motor insurance remains not only one of the insurers’ main business lines, but also one of the main interaction points with mass consumers, especially in the less mature markets. In many markets, the insurance industry’s reputation largely depends on the “first impression” made upon the largest group of customers – the vehicle owners.
Fair pricing, ease of access, efficient claims handling, added value services offered to improve road safety are all aspects of the customer-insurer interaction for which new technologies may provide significant means of gaining competitive advantage and retain the customers.
Yet, embracing the technological “revolution” should be a carefully balanced decision considering both the elating opportunities and the inherent challenges. IIF 2019 – MOTOR INSURANCE – the innovation challenge will address both sides of the decision-making process, benefitting from relevant experiences across Europe.
IIF 2019 – MOTOR INSURANCE – the innovation challenge is a top-level environment for exchanging business insights on essential issues of the motor insurance industry, as well as an excellent meeting point with the latest trends in technological innovation. The event is completely organized for and by professionals, ensuring the highest quality program in all aspects.