No matter the development stage of an insurance market, motor insurance remains one of the main business lines, providing for about 35% of the non-life premiums production in Europe. In addition, this is also one of the main interaction points with mass consumers. As such, the insurance industry’s reputation largely depends on the “first impression” made upon the largest group of customers – the vehicle owners. Ease of access, transparency or fair pricing are prerequisites for getting customers’ adhesion, but the real quality test comes once a claim is filed.
On the other hand, moving the accent from simple financial compensation, to helping consumers avoid road incidents, is an option that may be the best example of a win-win approach, by reducing the claims burden on insurers and at the same time allowing for lower insurance prices, increasing the interaction with consumers and, why not, maybe helping save lives.
The latest technologies available offer multiple opportunities to heighten efficiency on the entire operational chain. For them to be successful in doing this, other elements should offer the right environment – from regulation, to corporate culture and financial education.
IIF 2020 – MOTOR INSURANCE – “A glimpse in the future” will address several issues related to the technical revolution in course, its benefits, challenges and dilemmas.
IIF 2020 – MOTOR INSURANCE – “A glimpse in the future” is a top-level environment for exchanging business insights, as well as an excellent meeting point with the latest trends in technological innovation. The event is completely organized for and by professionals, ensuring the highest quality program in all aspects.